Terms & Conditions

Effective Date: September 29, 2026

Welcome to The Bike Spares, an online brand operated by AUTOEXPO INDIA PRIVATE LIMITED.

These Terms & Conditions govern your access to and use of the The Bike Spares website, products, services, and related facilities.

By accessing our website, creating an account, browsing products, placing an order, making a payment, or otherwise using our services, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website or services.

1. About The Bike Spares

The Bike Spares is a brand of AUTOEXPO INDIA PRIVATE LIMITED.

The business provides online access to motorcycle and bike spare parts, accessories, replacement products, and related products. The platform may also facilitate the sale of second-hand/pre-owned motorcycles.

In these Terms:

  • “The Bike Spares”
  • “we”
  • “us”
  • “our”

refer to AUTOEXPO INDIA PRIVATE LIMITED and its brand The Bike Spares.

The terms “you”, “customer”, or “user” refer to any person accessing or using our website or services.

2. Acceptance of Terms

By using this website, you confirm that:

  • You have read and understood these Terms & Conditions.
  • You agree to comply with these Terms & Conditions.
  • You will provide accurate information when required.
  • You will use the website only for lawful purposes.
  • You will not misuse or interfere with the operation of the website.

These Terms & Conditions apply to all visitors, customers, registered users, and other persons accessing the website.

3. Eligibility

You must be legally capable of entering into a binding agreement under applicable law to place an order or enter into a transaction through our website.

If you are using the website on behalf of another person, organization, or business, you confirm that you are authorized to act on their behalf.

4. Website Information and Product Listings

We make reasonable efforts to ensure that product information displayed on our website is accurate and up to date.

Product information may include:

  • Product name
  • Brand
  • Images
  • Specifications
  • Compatibility information
  • Price
  • Availability
  • Product description
  • Other relevant details

However, minor differences may occur between product images and the actual product due to photography, screen settings, manufacturing variations, packaging changes, or supplier updates.

We reserve the right to correct errors, update information, modify product specifications, or remove products from the website without prior notice.

5. Product Compatibility

Customers are responsible for confirming that a spare part or accessory is compatible with their motorcycle or vehicle before placing an order.

Customers should verify, where applicable:

  • Vehicle make
  • Model
  • Variant
  • Manufacturing year
  • Part number
  • Product specifications
  • Compatibility information

If you are uncertain about compatibility, we recommend contacting our support team before placing an order.

The Bike Spares shall not be responsible for incompatibility resulting from incorrect vehicle information, incorrect product selection, or failure to verify compatibility before purchase.

6. Product Prices

All product prices displayed on the website are subject to change without prior notice.

Prices may change due to:

  • Supplier pricing
  • Market conditions
  • Taxes
  • Promotional offers
  • Product availability
  • Operational costs

The price applicable to an order will generally be the price displayed at the time the order is successfully placed, subject to any obvious pricing errors or applicable terms.

7. Taxes and Additional Charges

Applicable taxes, shipping charges, handling charges, or other charges may be added to the product/order price where applicable.

The applicable amount will generally be displayed during checkout or communicated to the customer before order confirmation.

8. Account Registration

Certain features may require customers to create an account.

When creating an account, you agree to provide accurate and current information.

You are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • Protecting your account information.
  • All activities performed through your account.
  • Informing us if you suspect unauthorized access.

We may suspend or terminate an account where we reasonably believe that the account is being misused, compromised, or operated in violation of these Terms.

9. Orders

Placing an order through our website constitutes a request to purchase the selected product.

An order may be subject to:

  • Product availability
  • Payment confirmation
  • Address verification
  • Fraud/security checks
  • Stock confirmation
  • Other operational requirements

We reserve the right to cancel or refuse an order in circumstances including:

  • Product unavailability
  • Incorrect pricing or product information
  • Suspected fraudulent activity
  • Payment issues
  • Incomplete or incorrect customer information
  • Delivery restrictions
  • Duplicate or unusually large orders
  • Other legitimate operational or legal reasons

If an order is cancelled after payment has been successfully received, an applicable refund will be processed in accordance with our Refund & Returns Policy.

10. Payment

The Bike Spares may offer online payment methods through authorized payment gateway providers such as Razorpay and other supported payment services.

Available payment methods may include, depending on availability:

  • Credit cards
  • Debit cards
  • UPI
  • Net banking
  • Wallets
  • Other payment methods supported by the payment gateway

Payment processing may be subject to the terms and policies of the relevant payment service provider.

We do not guarantee the uninterrupted availability of any particular payment method.

11. Payment Authorization and Verification

For certain transactions, we may require additional verification before processing or dispatching an order.

We may delay, hold, or cancel a transaction where there are reasonable concerns regarding:

  • Fraud
  • Unauthorized payment
  • Incorrect customer information
  • Payment disputes
  • Suspicious transaction activity
  • Other security concerns

12. Failed, Duplicate, or Pending Payments

If your account has been debited but your order has not been confirmed, please contact us with the relevant payment or transaction reference.

If a payment is confirmed as failed but the amount has been captured, the applicable refund or reversal will be handled according to the payment gateway and banking process.

If a customer makes a duplicate payment for the same order, the duplicate transaction may be refunded after verification.

13. Shipping and Delivery

Orders are shipped according to our Shipping Policy.

Delivery timelines are estimates and may vary due to:

  • Product availability
  • Courier delays
  • Weather conditions
  • Public holidays
  • Transportation disruptions
  • Incorrect addresses
  • Remote-area restrictions
  • Events beyond our reasonable control

Customers are responsible for providing a complete and accurate delivery address.

14. Returns, Replacements and Refunds

Returns, replacements, cancellations, and refunds are governed by our Refund & Returns Policy.

Customers should review that policy before placing an order.

Not every product may be eligible for return or refund.

Products may be subject to product-specific return conditions, manufacturer warranty terms, or non-returnable conditions.

15. Second-Hand / Pre-Owned Motorcycles

The Bike Spares may list or facilitate the sale of second-hand or pre-owned motorcycles.

Because pre-owned vehicles may differ in condition, age, usage history, specifications, and documentation, customers should carefully review all available vehicle information before completing a transaction.

Information may include:

  • Make and model
  • Registration year
  • Vehicle condition
  • Mileage, where available
  • Photographs
  • Inspection information
  • Registration/documentation details
  • Applicable transaction terms

The condition and specifications of a pre-owned motorcycle may be different from those of a new vehicle.

A second-hand motorcycle transaction may require separate documentation, verification, payment, ownership transfer, delivery/pickup arrangements, and other formalities.

Unless specifically agreed in writing or stated in the applicable transaction terms, a pre-owned motorcycle may not be returnable merely because a customer changes their mind after completing the transaction.

16. Vehicle Documentation and Ownership Transfer

For transactions involving second-hand motorcycles, customers may be required to provide or verify relevant documents and information.

Ownership transfer, registration, insurance, taxes, permits, financing, and other vehicle-related formalities may be subject to applicable laws and the requirements of the relevant authorities.

The customer is responsible for providing accurate information and completing any documentation or formalities required from their side.

17. Warranty

Where a product is covered by a manufacturer or seller warranty, the applicable warranty terms will govern warranty claims.

Warranty coverage may vary by product and manufacturer.

Warranty does not automatically provide a right to return or refund the product.

Products damaged due to misuse, improper installation, unauthorized modification, accident, negligence, or other excluded circumstances may not qualify for warranty coverage.

18. Installation and Use of Spare Parts

Customers should ensure that spare parts and accessories are installed by a suitably qualified or experienced mechanic where appropriate.

The Bike Spares is not responsible for damage resulting from:

  • Incorrect installation
  • Improper fitting
  • Modification
  • Unauthorized repairs
  • Incorrect vehicle compatibility
  • Improper use
  • Failure to follow manufacturer instructions

Customers should follow applicable manufacturer instructions and safety requirements.

19. Promotions and Discounts

From time to time, The Bike Spares may offer discounts, coupons, promotional offers, or other benefits.

Promotional offers may be subject to separate terms, including:

  • Validity period
  • Eligible products
  • Minimum order value
  • Maximum discount
  • Customer eligibility
  • Usage limits

Promotional offers cannot necessarily be combined unless expressly stated.

We reserve the right to modify or withdraw promotional offers where permitted by applicable law.

20. User Reviews and Content

If the website allows users to submit reviews, comments, photographs, feedback, or other content, you agree that the content:

  • Must be accurate to the best of your knowledge.
  • Must not be unlawful, abusive, threatening, defamatory, misleading, or fraudulent.
  • Must not infringe the intellectual property or privacy rights of another person.
  • Must not contain malicious software or harmful code.
  • Must not promote illegal activities.

We reserve the right to remove or restrict user-generated content that violates these Terms or applicable law.

21. Intellectual Property

All content available on the website, including:

  • Logos
  • Brand names
  • Text
  • Product descriptions
  • Graphics
  • Images
  • Website design
  • Icons
  • Videos
  • Software
  • Layouts
  • Other materials

may be owned by or licensed to AUTOEXPO INDIA PRIVATE LIMITED / The Bike Spares or respective third parties.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit website content without prior written permission, except where permitted by applicable law.

The Bike Spares and related branding may not be used in a manner that suggests unauthorized affiliation or endorsement.

22. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to the website or its systems.
  • Introduce viruses, malware, or harmful code.
  • Interfere with website security or functionality.
  • Use automated systems to scrape or collect website data without authorization.
  • Create fraudulent accounts.
  • Provide false information.
  • Attempt fraudulent transactions.
  • Misuse promotional offers.
  • Infringe intellectual property rights.
  • Use website content for unauthorized commercial purposes.
  • Engage in activities that could damage the website or business.

23. Third-Party Services and Links

Our website may contain links, integrations, or services provided by third parties, including payment gateways, logistics providers, analytics services, social media platforms, and other service providers.

Third-party services operate under their own terms and privacy policies.

The Bike Spares is not responsible for the policies, availability, content, or operation of third-party services beyond matters within our reasonable control.

24. Privacy

Your use of the website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

By using the website, you acknowledge that you have reviewed our Privacy Policy.

25. Website Availability

We make reasonable efforts to keep our website operational and accessible.

However, we do not guarantee that the website will always be:

  • Available
  • Error-free
  • Secure
  • Uninterrupted
  • Free from technical issues

Website availability may be affected by maintenance, technical failures, hosting issues, cyber incidents, network problems, or circumstances beyond our reasonable control.

26. Limitation of Liability

To the extent permitted by applicable law, The Bike Spares and AUTOEXPO INDIA PRIVATE LIMITED shall not be liable for indirect, incidental, special, consequential, or business-related losses arising from the use of the website or products, except where such liability cannot legally be excluded.

Nothing in these Terms is intended to exclude or restrict any liability that cannot legally be excluded or restricted under applicable law.

27. Force Majeure

We will not be responsible for delays or failure to perform our obligations where such delay or failure results from circumstances beyond our reasonable control, including:

  • Natural disasters
  • Floods
  • Fire
  • Epidemics or pandemics
  • War
  • Riots
  • Government restrictions
  • Strikes
  • Transportation disruptions
  • Internet or telecommunications failures
  • Cybersecurity incidents
  • Supply-chain disruptions
  • Other unforeseen events

28. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless AUTOEXPO INDIA PRIVATE LIMITED / The Bike Spares, its officers, employees, representatives, and service providers from claims, losses, damages, liabilities, or expenses arising from:

  • Your violation of these Terms.
  • Your misuse of the website.
  • Your violation of applicable law.
  • Your infringement of another person’s rights.
  • Information or content submitted by you.
  • Fraudulent or unauthorized activities performed through your account.

29. Suspension or Termination

We may suspend or terminate access to the website or certain services where reasonably necessary, including where:

  • These Terms are violated.
  • Fraudulent activity is suspected.
  • Unauthorized use is detected.
  • Applicable law requires such action.
  • Website security is threatened.
  • The account or service is being misused.

Termination will not affect rights or obligations that accrued before termination.

30. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute arising in connection with the website, products, services, or these Terms shall be subject to the jurisdiction of the courts having appropriate jurisdiction, subject to applicable law.

31. Changes to These Terms

The Bike Spares reserves the right to update or modify these Terms & Conditions from time to time.

Changes may be made to reflect:

  • Changes in our business
  • New products or services
  • Changes in technology
  • Changes in applicable laws
  • Changes in payment or delivery processes
  • Other operational requirements

The updated version will be published on this page with a revised Effective Date.

Continued use of the website after an updated version is published constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

32. Contact Us

If you have questions regarding these Terms & Conditions, orders, products, payments, returns, or other services, please contact us:

AUTOEXPO INDIA PRIVATE LIMITED
Brand: The Bike Spares

Phone: +91 70390 90999
Email: support@thebikespares.com

For order-related enquiries, please include your Order Number and relevant transaction details where applicable.

33. Customer Acknowledgement

By accessing, browsing, registering on, or purchasing from The Bike Spares, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, together with our applicable Privacy Policy, Shipping Policy, and Refund & Returns Policy.

The Bike Spares
A Brand of AUTOEXPO INDIA PRIVATE LIMITED